Privacy Policy

Last updated: July 5, 2026

This Privacy Policy describes how DeepRinse (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from trydeeprinse.com (the “Site”) or otherwise communicate with us.

By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.

Personal Information We Collect

When you visit the Site, place an order, contact us, or interact with our marketing, we may collect certain information about you.

Device Information

We may automatically collect information about your device and how you interact with the Site, including:

• Web browser version
• IP address
• Time zone
• Cookie information
• Pages or products you view
• Search terms
• How you interact with the Site

We collect this information to load the Site correctly, understand how visitors use our store, improve the shopping experience, and support analytics and advertising.

This information may be collected through cookies, log files, web beacons, tags, pixels, or similar technologies.

Order Information

When you make or attempt to make a purchase through the Site, we collect information needed to process and fulfill your order, including:

• Name
• Billing address
• Shipping address
• Email address
• Phone number
• Payment information
• Order details
• Delivery information

We use this information to process your payment, fulfill your order, arrange shipping, provide invoices and order confirmations, communicate with you, screen orders for potential fraud or risk, and provide customer support.

Payment information is processed by our payment providers and is not stored by us in full.

Customer Support Information

If you contact us for customer support, we may collect information you provide, such as your name, email address, order number, shipping address, photos, product feedback, and the content of your message.

We use this information to help resolve your request.

How We Use Your Personal Information

We use your personal information to:

• Offer products for sale
• Process payments
• Fulfill and ship orders
• Send order confirmations and updates
• Provide customer support
• Improve our Site and customer experience
• Detect and prevent fraud or abuse
• Send marketing emails, if you have opted in
• Show relevant ads and measure advertising performance
• Comply with legal obligations

Shopify

Our store is powered by Shopify. Shopify helps us operate the online store, process orders, manage checkout, and provide related ecommerce services.

You can read more about how Shopify handles personal information in Shopify’s Privacy Policy.

Email Marketing

If you subscribe to our email list, we may send you emails about DeepRinse, product updates, special offers, abandoned checkout reminders, and other marketing communications.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link at the bottom of our emails.

Sharing Personal Information

We may share your personal information with service providers that help us operate our business, including:

• Shopify
• Payment processors
• Shipping and fulfillment partners
• Email marketing platforms
• Analytics providers
• Advertising platforms such as Meta, Google, TikTok, or similar platforms
• Customer support tools
• Fraud prevention providers

We may also share information if required to comply with applicable laws and regulations, respond to lawful requests, enforce our policies, or protect our rights.

Behavioural Advertising

We may use your personal information to provide targeted advertisements or marketing communications that we believe may be relevant to you.

For example, we may use tools such as Meta Pixel, Google Analytics, Google Ads, TikTok Pixel, or similar technologies to understand how customers use the Site and to measure and improve our advertising.

You can opt out of targeted advertising through the following platforms:

• Facebook: Ads settings in your Facebook account
• Google: Google Ads settings
• TikTok: TikTok privacy settings
• Digital Advertising Alliance opt-out tools

Some privacy laws may define certain advertising or analytics data sharing as “sharing” or “selling” personal information. Where required, we provide customers with the ability to opt out.

Cookies

Cookies are small files that are downloaded to your device when you visit our Site. We use cookies and similar technologies to improve your browsing experience, remember your preferences, operate checkout, analyze traffic, and support advertising.

We may use cookies for:

• Store functionality
• Shopping cart and checkout
• Customer login
• Analytics
• Advertising
• Marketing attribution
• Fraud prevention

Some cookies are necessary for the Site to function. Others help us understand performance and improve our marketing.

You can control cookies through your browser settings. Blocking cookies may affect how some parts of the Site work.

Retention

We keep personal information only as long as necessary to provide our services, fulfill orders, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

When you place an order through the Site, we may retain your order information for our records unless and until you ask us to delete this information, subject to legal and business recordkeeping requirements.

Automatic Decision-Making

We do not engage in fully automated decision-making that has a legal or similarly significant effect on customers.

Our service providers, including Shopify, may use limited automated processing to help detect and prevent fraud, such as temporary blocking of suspicious IP addresses or payment methods.

Your Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Request a copy of your personal information
• Object to certain processing
• Opt out of certain data sharing or targeted advertising

GDPR

If you are located in the European Economic Area, United Kingdom, or Switzerland, we process your personal information under applicable legal bases, including:

• Your consent
• Performance of a contract with you
• Compliance with legal obligations
• Our legitimate interests, where those interests do not override your rights and freedoms

You may request access, correction, deletion, restriction, or portability of your personal information by contacting us.

California Privacy Rights

If you are a California resident, you may have the right to request access to personal information we collect about you, request deletion or correction of your personal information, and opt out of certain sharing or selling of personal information.

We do not sell personal information in the traditional sense. However, some advertising and analytics activities may be considered “sharing” under California privacy laws.

Children’s Privacy

The Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

Do Not Track

Because there is no consistent industry standard for responding to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal requirements, or business operations.

When we update this Privacy Policy, we will revise the “Last updated” date above.